EduGam Privacy Notice

EduGam is part of Brereton Trading Limited. This privacy notice will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy notice or icy of other websites
  • Changes to our privacy notice
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

EduGam collects the following data:

  • Personal identification information (Name, email address, phone
    number, social media accounts if provided.)
  • Details on the difficulties you are experiencing .

How do we collect your data?

You directly provide EduGam with most
of the data we collect. Third parties may provide us with your information
should you agree with them to do so. We collect data and process data when you,
or a third party on your behalf:

  • Completes our online referral form
  • Provides the required information via other direct means such as
    email, phone, social media.

How will we use your data?

EduGam collects your data so that we
can:

  • Contact you to discuss the problems that you are experiencing.
  • Recommend solutions to the problems that you are experiencing.
  • Continue to provide support.
  • Accumulate statistical information (excluding personal data) on the
    problems you are experiencing in order to improve the EduGam service and
    where appropriate, contribute to national research and policy.

With your permission, EduGam will use
your data to assist with your:

  • Self exclusion from gambling property’s.
  • Self exclusion from online gambling websites.
  • Install software on mobile device’s, tablet, computers (and any
    other technology) in your ownership.
  • Discuss the problems you are experiencing with professional support
    (such as a counsellor)

How do we store your data?

EduGam securely stores your data using
HubSpot CRM services. Full details of how HubSpot protects information within
its service can be found here: www.hubspot.com/security

Where required, access to this information is controlled and limited to EduGam staff
and volunteers only.

EduGam will keep your personal data for
1 year following the end of your use of EduGam services. Once this time period
has expired, we will delete your data by removing all personal information
held.

Marketing

EduGam does not partake in marketing
directly to service users. Your statistical information (excluding personal
data) on the problems you are experiencing may be used within marketing
material and to improve the services EduGam provides. With your permission, EduGam
may use your story to assist in helping future service users.

You can request this information be withdrawn
at any point by contacting us via email: Privacy@edugam.uk

What are your data protection rights?

Our Company would like to make sure you
are fully aware of all of your data protection rights. Every user is entitled
to the following:

The right to access –
You have the right to request Edugam for copies of your personal data. We may
charge you a small fee for the administration of this service.

The right to rectification –
You have the right to request that Edugam correct any information you believe
is inaccurate. You also have the right to request Edugam to complete the
information you believe is incomplete.

The right to erasure –
You have the right to request that Edugam erase your personal data, under
certain conditions.

The right to restrict processing –
You have the right to request that Edugam restrict the processing of your
personal data, under certain conditions.

The right to object to processing –
You have the right to object to Edugam processing of your personal data, under
certain conditions.

The right to data portability –
You have the right to request that Edugam transfer the data that we have
collected to another organization, or directly to you, under certain
conditions.

If you make a request, we have one
month to respond to you. If you would like to exercise any of these rights,
please contact us at our email: Privacy@EduGam.uk

Or write to us: EduGam, 62 Howeth Road,
Bournemouth, BH10 5EB

Cookies

Cookies are text files placed on your
computer to collect standard Internet log information and visitor behavior
information. When you visit our websites, we may collect information from you
automatically through cookies or similar technology

For further information, visit
allaboutcookies.org.

How do we use cookies?

EduGam uses cookies in a range of ways
to improve your experience on our website, including:

  • Keeping you signed in where applicable.
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types
of cookies, however, our website uses:

  • Functionality – EduGam uses these cookies so that we recognize you
    on our website and remember your previously selected preferences. These
    could include what language you prefer and location you are in. A mix of
    first-party and third-party cookies are used.
  • Advertising – EduGam uses these cookies to collect information
    about your visit to our website, the content you viewed, the links you
    followed and information about your browser, device, and your IP address. EduGam
    may share online data collected through cookies with our advertising
    partners. This means that when you visit another website, you may be shown
    advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept
cookies, and the above website (https://www.allaboutcookies.org/manage-cookies/clear-cookies-installed.html) tells you how to remove cookies from
your browser. However, in a few cases, some of our website features may not
function as a result.

Privacy notices / policies of other websites

Where EduGam.uk contains links to other
websites. Our privacy notice applies only to our website, so if you click on a
link to another website, you should read their privacy notice.

Changes to our privacy notice

EduGam keeps its privacy notice under
regular review and places any updates on EduGam.uk. This privacy notice was
last updated on 1st July 2019.

How to contact us

If you have any questions about EduGam’s
privacy notice, the data we hold on you, or you would like to exercise one of
your data protection rights, please do not hesitate to contact us.

Email us at: Privacy@EduGam.uk

Or write to us at: EduGam, 62 Howeth
Road, Bournemouth, BH10 5EB

How to contact the appropriate authority

Should you wish to report a complaint
or if you feel that EduGam has not addressed your concern in a satisfactory
manner, you may contact the UK Information Commissioner’s Office: ico.org.uk

Phone: 0303 123
1113

Address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF